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Privacy Policy

How Stremify collects, uses, and protects your data.

1. Introduction

Stremify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our live streaming service provider at www.stremify.net (the "Site") and our services (the "Services"). Please read this Privacy Policy carefully. By using the Site or Services, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy is incorporated into and subject to our Terms of Service, found at https://stremify.net/terms-of-service. If you do not agree with the data practices described in this Privacy Policy, you should not use the Site or Services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Services.

2.1 Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, password, and any other information you choose to provide.
  • Business Information: We collect information about your business, including company name, address, VAT number, and billing information.
  • Content: We collect content you upload, create, or stream through our Services, including product information, feeds, campaigns, themes, and live streaming content.
  • Payment Information: For paid services, we collect payment card information and billing details. Payment processing is handled by third-party payment processors, and we do not store full payment card numbers.
  • Communications: We collect information when you contact us for support, send us emails, or communicate with us through the Services.

2.2 Information Automatically Collected

  • Usage Data: We collect information about how you use the Services, including pages visited, features used, time spent, and interactions with content.
  • Device Information: We collect information about your device, including IP address, browser type, operating system, device identifiers, and mobile network information.
  • Log Data: Our servers automatically record information, including your IP address, browser type, referring/exit pages, access times, and error logs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Services: We use your information to create and manage your account, process transactions, deliver content, and provide customer support.
  • To Improve Our Services: We analyze usage patterns to enhance functionality, develop new features, and improve user experience.
  • To Communicate with You: We send you service-related communications, respond to your inquiries, send marketing materials (with your consent), and provide important updates about the Services.
  • To Ensure Security: We use information to detect, prevent, and address fraud, security issues, and other harmful activities.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • For Business Purposes: We may use aggregated, anonymized data for business analytics, research, and reporting.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors for transaction processing
  • Cloud hosting providers for data storage and infrastructure
  • Analytics providers to help us understand usage patterns
  • Email service providers for communications
  • Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide the Services to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain security and prevent fraud

When you close your account, we will delete or anonymize your personal information in accordance with our data retention policies, except where we are required to retain it for legal, regulatory, or business purposes. Some information may remain in backup systems for a limited period.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information that we hold.

7.2 Correction

You can update or correct your personal information at any time through your account settings or by contacting us.

7.3 Deletion (Right to Erasure)

You have the right to request deletion of your personal information, subject to our legal obligations to retain certain data. You can delete your account and all associated data at any time through your Profile Settings page.

When you delete your account, all of your personal information, user-generated content (sites, feeds, products, themes, campaigns), order history, transaction records, and account data will be permanently removed from our systems. Account deletion is irreversible, and any remaining credits or balance will be lost.

Please note that some data may be retained in backups for a limited period (typically 30-90 days), and financial transaction records may be retained as required by law (typically 7 years for tax/accounting purposes).

If you need assistance with account deletion or have questions, please contact us at [email protected].

7.4 Objection and Restriction

You may object to certain processing of your information or request that we restrict processing in certain circumstances.

7.5 Withdraw Consent

Where we rely on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing before withdrawal.

7.6 Opt-Out of Marketing

You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us at [email protected].

7.7 Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Services.

Cookie Preferences: You can manage your cookie preferences at any time. Click here to update your cookie preferences.

To exercise any of these rights, please contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we implement appropriate safeguards, such as:

  • Standard contractual clauses approved by data protection authorities
  • Other legal mechanisms to ensure adequate protection

9. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Our Services may contain links to third-party websites, services, or applications that are not owned or controlled by us. This Privacy Policy does not apply to such third-party services.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected].

12. European Privacy Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your information includes:

  • Performance of a contract (providing the Services)
  • Legitimate interests (improving our Services, security, fraud prevention)
  • Consent (marketing communications)
  • Legal obligations (compliance with laws)

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the details below.

Data Controller
Stremify (Arlind Lepaja B.I.)
Rr. Nëna Terezë 12
10000 Pristina, Kosovo
Business registration no.: 811234567
VAT no.: 330123456

Privacy & Data Protection contact
Email: [email protected]
Website: www.stremify.net
Data Protection Officer: [email protected]

EU / EEA Representative (GDPR Art. 27)
Stremify Europe Representative
Musterstraße 1, 10115 Berlin, Germany
Email: [email protected]

Last Updated: July 3, 2026